PolyData

1. Overview

Polydata is a subscription-based platform that enables data creators to share data services to subscribers.This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

2. Information We Collect

A. Information You Provide:

We collect the following information when you use Polydata:

Account details (name, email, password)
Subscription and billing information
Uploaded datasets, data applications, and related metadata
Customer support communications

B. Information We Automatically Collect:

Device and browser details
IP address and location (approximate)
Activity logs and interaction data
Cookies and similar tracking data

3. Use of Information

We use your information to:

Deliver, improve, and maintain the Polydata platform
Process payments and manage subscriptions
Support creators in publishing and managing data products
Personalize the user experience
Provide customer service
Detect and respond to abuse or fraud
Comply with applicable legal requirements

4. Uploaded Data and Creator Responsibility

Data creators are responsible for ensuring that any uploaded data complies with all applicable laws and regulations. If your datasets contain personal or sensitive information, you must obtain appropriate permissions or anonymize the data. Polydata does not assume liability for content uploaded by users.

5. Payment Processing

We use third-party processors such as Stripe to handle payments securely. Polydata does not store credit card or bank information on our servers. These third parties may collect and process personal data in accordance with their own privacy policies.

6. Sharing of Information

We may share your information with:

Service providers that help operate the platform (e.g., cloud hosting, analytics)
Other users, if you publish content or enable sharing features
Regulators or legal authorities as required to comply with law or protect rights

We do not sell your personal information to third parties.

7. Cookies and Analytics

We use cookies and similar technologies to analyze site traffic and personalize your experience. You can adjust cookie preferences in your browser. We may also use tools like Google Analytics to understand user behavior in aggregate.

8. International Users and Legal Basis (GDPR)

If you are located in the European Economic Area, we process your data under legal bases such as consent, contract performance, legitimate interest, and compliance with legal obligations.

Your information may be transferred to and processed in countries outside of your own, including the United States. We use appropriate safeguards, such as Standard Contractual Clauses, to protect international data transfers.

9. Data Retention

We retain your information as long as your account is active or as needed to provide services and comply with legal obligations. You can request data deletion, and we will honor the request unless we are legally required to keep certain records.

10. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent where processing is based on consent
Object to or restrict certain data uses
Request data portability

To exercise any of these rights, contact us at privacy@polydata.co.

11. Data Security

We take appropriate technical and organizational measures to protect your data. However, no online platform can guarantee absolute security. In the event of a data breach, we will notify affected users and regulators as required by law.

12. Children’s Privacy

Polydata is not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in practices, laws, or the platform. Material changes will be announced via email or site notification. The “Last updated” date at the top will always reflect the latest version.

14. Contact Us

If you have questions or requests related to this Privacy Policy or your personal data, please contact us:

Email: privacy@polydata.co